At Roach Survival Gear (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roachgear.com (“Website”) or make purchases through our online store.
By accessing or using our Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
2.1 Personal Information
We may collect the following types of personal information:
2.2 Collection Methods
We collect information through:
2.3 Cookies and Similar Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, some parts of the Website may not function properly if you disable cookies.
We use your personal information for the following purposes:
3.1 Providing Our Services
3.2 Improving Our Services
3.3 Marketing and Communications
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
4.2 Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
4.4 Protection of Rights
We may disclose your information when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable laws.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your location, you may have certain rights regarding your personal information. These may include:
7.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.
7.2 Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
7.3 Deletion
You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent and there is no other legal ground for processing.
7.4 Restriction and Objection
You have the right to request restriction of processing of your personal information and to object to certain processing activities.
7.5 Withdrawal of Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at c.jackson@roachgear.com. We will respond to your request within 30 days or as otherwise required by applicable law.
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13, except as permitted by applicable laws and with verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We ensure that any international transfer of personal information is subject to appropriate safeguards, including contractual obligations requiring third parties to protect personal information with security measures that meet or exceed Canadian standards.
10.1 Canadian Privacy Law Compliance
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada. This includes obtaining consent for the collection, use, and disclosure of personal information, limiting collection to necessary information, and implementing appropriate security safeguards.
10.2 GDPR Compliance
For users located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes providing a lawful basis for processing personal data, honoring data subject rights, and implementing appropriate technical and organizational measures to ensure data protection.
10.3 CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA). This includes providing notice of collection, honoring consumer rights requests, and not selling personal information without offering an opt-out.
Our Website may contain links to third-party websites or services that are not owned or controlled by Roach Survival Gear. This Privacy Policy applies only to our Website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
In the event of a data breach that affects your personal information, we will notify you via email without undue delay and, where legally required, relevant supervisory authorities. Our notification will include:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: c.jackson@roachgear.com
We are committed to working with you to resolve any privacy concerns you may have.
Privacy Officer:
For specific data protection inquiries, you can contact Chris Jackson at c.jackson@roachgear.com.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
